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The purpose of performance management is to ensure that individual, team and organisational goals are met. When people do not perform the reasons why can usually be found through the answers to the following three questions:
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Do they know what to do? |
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Do they know how to do it? |
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Do they want to do it? |
Performance management is about encouraging, developing and improving the performance of others by influencing their behaviour and the choices they make.
The programme covers:
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Managing talent |
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Learning styles |
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Dealing with poor performance |
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Giving and receiving feedback |
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Delegating effectively |
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Coaching skills |
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Developing emotional intelligence |
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Continuous improvement of self and the team |
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| This programme can be tailored to address
the needs of managers who are responsible for the performance
of their teams and the team members themselves. Each of
us needs the knowledge, the skills and the right attitude
to make a positive contribution to the performance of
the organisation. |
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Copyright William Robert Associates Ltd. All Rights Reserved.
Thames Court, No.1 Victoria Street, Windsor, Berkshire SL4 1YB
Tel: 01753 752211 | Fax: 01753 752233 | Email: theteam@wra.co.uk |
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