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The old saying 'leopards don't change their spots' is actually true! You cannot change someone else's intrinsic personality. But the good news is that by changing and/or adapting your own behaviour, you can bring about a change in theirs.
To be able to recognise and influence the behaviour patterns of others, and adapt our behaviour accordingly, we must first understand more fully our own behaviours and emotions. Whether you have a tendency to deal with difficult encounters aggressively or be submissive, the skills and strategies for becoming more assertive are the same.
The programme covers:
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Personality v behaviour |
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Establishing your objectives |
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Developing self-awareness |
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Representational bias -
what's yours? |
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Stocking up on skills |
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Body language |
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Feedback - constructive
negative feedback |
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Managing upwards - difficulties
in management relationships |
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Team conflict |
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Developing personal learning logs |
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| This highly interactive programme is
delivered over an initial two-day session with a one-day
follow up. It is designed to improve self-awareness and
build key assertiveness skills that are invaluable in
both business and personal contexts. |
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Copyright William Robert Associates Ltd. All Rights Reserved.
Thames Court, No.1 Victoria Street, Windsor, Berkshire SL4 1YB
Tel: 01753 752211 | Fax: 01753 752233 | Email: theteam@wra.co.uk |
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