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Client: An organisation that provides the most accurate, reliable and detailed geographical data for Great Britain.

Issue: The client wanted a leadership training programme to boost the performance of all levels of management.

WRA solution: Our team of consultants designed a five-day programme to help the managers develop the behaviours and attitudes needed to be successful in the 21st Century.

Result: After an extensive tendering process the client accepted the programme we designed. We successfully delivered a Leadership Programme to 400 senior, middle and junior managers over an 18-month period. We successfully aligned the programme to their long term strategic vision and as a result the organisation now has a recognisable leadership style which is visible throughout the management tiers.
   
   
 
 

Client: A leading UK tourist attraction.

Issue: A number of senior management were in need of coaching support during a period of change.

WRA solution: We provided coaching and business mentoring to support the managers over a period of 12 months. Together we looked at the long-term business strategy for the venue and helped them embrace the changes and approach their new positions with a positive outlook.

Result: The senior managers and their teams are now on course for continued success. In recent months one of the senior managers was promoted internally to the role of Director; a role he had not hitherto envisaged for himself.
   
   
 
 

Client: A housing association with over 400 tenants in the UK.

Issue: The Government recently began to encourage smaller housing associations in England and Wales to partner with larger associations to benefit from new funding procedures. As a result the client organisation increased its number of employees by 25% in less than nine months.

The client wanted to implement a competency-based framework to ease the transition.

WRA solution: After liaising closely with the client’s HR department we suggested a four-phase solution:

Redesign of their appraisal paperwork to include competencies
  Development of written guidelines to help all employees understand the framework
  Training managers and non-managers to use the framework in performance management
  Training managers to use the framework for recruitment and selection

Result: Our proposal was accepted and we worked with the client to develop and implement a competency framework tailored specifically to their needs.
   
   
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