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"Joanne, I wanted to write to you to record my appreciation for both Maureen & Julie. They have touched the lives of each of the delegates in so many positive ways, strangers who now have a bond which will continue and they should feel proud of this achievement. The experience was so thought-provoking – I may even consider a career move back into training & development!
Rest assured you have an advocate and I have already spoken to the directors recommending that more of my colleagues should be given the opportunity to attend."
Andrew Davies, Head of Risk, Hitachi Capital Consumer Finance |
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"Only when I embarked upon a training course with Maureen Pay for the second time, did truly appreciate the extent to which I had taken on board the learning I had soaked up from Maureen some three years previously, and genuinely made is a part of my behaviour and management style at work.
Maureen's energy and enthusiasm are infectious and it is difficult not to be motivated to own your own personal development; stretch and challenge yourself to improve your performance."
Karen Morgan - Bid Manager for Interserve Education |
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"I just wanted to tell you how pleased I have been with the training courses that Maureen has conducted with key members of the Interserve Team. Frankly I initally judged the prospect of an extended training programme as just another one of those management courses you attend under duress. After the first session I was completely taken with Maureen's freshness of approach, enthusiasm and knowledge of her subject.
Personally, my attitude to how I view my action and those of others has changed dramatically. My management style has cetainly changed and I would hope that I am more in tune with my staff and able to manage in a more professional and positive manner.
Cleary Maureen has buckets of energy and her enthuiasm is infectious, I don't know anyone who has attended these programmes who have not come out with a smile and a real sense of drive to into practise the lessons learnt!!"
Mike Newman - FM Services Director Interserve Education |
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"As a division of a large global organisation,
we knew what had to be done but had no idea how to get
there. William Robert Associates Ltd, and in particular
Maureen Pay, translated our needs perfectly and have successfully
assisted us in achieving our objective - a complete cultural
change for our division.
"Maureen's understanding
of emotional intelligence is remarkable and her energy
is to be envied. She is a unique and dynamic facilitator".
Ian Hughes - Technical
Director, Tetra Pak UK Ltd |
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"I would not have had the courage to
apply for this new role without your course now that I
have at last woken up to the fact that I should speak
up as I do have something to offer".
C
Jenkins - Nestle Purina UK Ltd |
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“Very thought provoking. I got
a lot out of attending this course and I am confident
that it will affect the way that I work, for the better!!”
Paul Bennett - IS Operations
Manager, Ordnance Survey |
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“Thanks again for helping out
at such short notice with our presentation training last
Friday. I really feel that this will get us off to a fantastic
start to the project, and I look forward to discussing
the possibility of your further involvement in other parts
of the bid as we go forward.”
Chris
Gilder - Bid Director, Balfour Beatty Capital Projects |
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“Thoroughly enjoyable and informative
course. Enlightening! The delivery was excellent and the
trainer displayed extensive knowledge in a wide range
of issues supporting the course.”
Trudi
Bowen - Business Support Manager, Morrison Plc |
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“Lively discussion, useful subject,
and excellent delivery from a very friendly trainer!”
Susan Lamming - Epsom
& Ewell Borough Council |
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“Best delivery I have enjoyed
- EVER!”
Steve
Davies - Airclaims Ltd |
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"I thoroughly enjoyed the course, the trainer's enthusiasm and directness was a breath of fresh air. Most enjoyable course in a number of years!"
Greg Tumilty - Staff Development Liaison Officer, Ordnance Survey |
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“Excellent delivery, excellent
course content, approachable and knowledgeable trainer.
I enjoyed the intimacy of a small group and the accompanying
materials were really useful.”
Eddie
Stevens - PCP & Reviewing Officer, West Berkshire
Council |
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